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Damaged footing on my house

Level 2

I need to speak to someone of some importancy and urgency in TGP.  They installed NBN in the building behind our house and we have just found out they have damaged our home footings.  We went investigated under our house for the reason we have a large crack down our wall outside and discovered our footings are damaged.  We need this to be looked at ASAP.


Hi @Moffat


Welcome to the Community!


The installation of the NBN infrastructure is done by NBN Co and not by any service provider.

For any concerns or complaints, you may contact NBN Co directly via:

  • email to
  • phone to 1800 687 626
  • the NBN Co website online form at ‘Contact Us’ 
  • by mail Locked Bag 27, Gold Coast MC, 9726
  • by fax to Complaint Team 1800 106 033