TPG Community

Get online support

Device provisioning hcf

Davidbryan
Level 2
Hi, I've had a number of issues getting the nbn box connected. I now finally have 4 green lights on my nbn box and my modem has all the correct lights on, but I'm stuck on the "your newly installed broadband equipment is waiting to be automatically configured screen". I've tried resetting and plugging everything back in, but no luck
1 REPLY 1
BasilDV
Moderator

Hi @Davidbryan

 

Welcome to the Community!

 

We were able to locate your account and learned that your service has been installed.

It is now configured and working within specification.

 

Let us know if you need further assistance.

 

BasilDV