Disconnecting old service

[staceypilk]

At what point should we disconnect our old internet provider service?  Also, verification codes to use the app aren't coming through to my mobile so I can't access my account online.

[BasilDV]

Hi @staceypilk 

When did you place your TPG order?

Are you going to port in a home phone number with us?

Please send us a private message with your account details for us to check on this further.

BasilDV