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Hi @Nakor
You can make it work as long as you configure the device correctly.
If you have an NBN bundled service (Internet and VoIP), then you need to configure the Eero with VLAN ID 2 and use PPPoE connection type with your TPG username and password.
If you are under the NBN Data only plan, then you just need to configure the Eero with PPPoE connection type and use your TPG username and password.
Let us know how it goes.
BasilDV
We'd like to check it on our end as well, @Nakor
Please send us a private message with your account details.
BasilDV