Hello there. I have received my wifi router and NCD. I'm currently waiting for the installation process as I've moved house. 1). Now the installation process can take from 2-30 days but I wanted to know if the process takes up to 30 days will I still be billed for the service even though im not actually capable of using it? 2). And to get a further understanding of the installation process is this a NBN Co or TPG procedure that has to finalise the installation?
Could you pls Private Message me with your Customer ID/ Username and contact details so I can assist you. You can check your installation progress from MY tpg apps.
