FTTC NBN-NCD not connecting.

[TimM]

My NCD dropped connection and is cycling with a flashing blue and then flashing red connection light.

I’ve checked all connections and tried a reset and a hard reboot of the device but no luck.
No NBN outage detected according to the NBN website and nothing on the TPG status

[TimM]

Still down.

NCD attempting to connect:
https://youtu.be/3rRqHMpte5U

[Ahra_G]

Hi @TimM, 

Let's take this opportunity to fix this for you. 

Check our Service Status page for any known outages. If you're on NBN, we have created this article that can guide you on How to Check for NBN Network Outage 

If there are no known outages in your area, you can proceed with the troubleshooting steps indicated on this link: 

• Wi-Fi troubleshooting steps - No Internet/Connection 

Please send us a private message with your TPG customer ID, username and complete address so we can check the status of your connection. 

To send a PM, please refer to this link: How do I private message (PM) in the community

Regards,

Ahra_G