FTTC NBN static IP

Level 1

Hi,

 

I have just changed my plan to include a static IP address. How can i get the address so I can forward it to my business VOIP provider? 

 

Thanks in advanced.

 

 

2 REPLIES 2
Moderator

Hi @mjemmett5,

 

Welcome to the Community!

 

In order to check the ADSL/NBN static IP address, our customers need to login via "My Account: https://www.tpg.com.au/home/myaccount", then needs to look for NBN/ADSL Account Management, click on NBN/ADSL Settings.

 

The information that you seek will be displayed.

 

BasilDV

Level 1

Hi

 

I would also like to verify the static config details for our NBN connection. I do not have a  TPG account as the internet product is billed through AAPT, thus can not log in to check.

 

Is there another way I can verify the details? The details I have are not permitting connection to NBN, despite long tech support with my router supplier

 

Many thanks