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Relocating - confirmation required ASAP

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Level 1b
I’ve requested relocation service since April 20, still awaiting confirmation from TPG whether my new service will be active on May 4th??
3 REPLIES 3
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Moderator

Welcome to TPG Community,
You can private message to me your customer ID, username, old service address, new service address and mobile number so i can check status here.
regards
JayeshP9

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Moderator

Hi hatrang1992,

I have sent your request to our relocation team so someone will contact you.

regards

Jayeshp9.

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Level 1b
I have been promised that someone will call me back 3 times in the past 2 weeks, but still noone called me. I have accepted the T&C and provided my credit card details on the phone with the relocation team for my order. I need to know whether my order has been processed as I’m moving to my new address next Monday. If noone from TPG wants to contact me today, I will file a formal legal complaint case with Ombudsman and find another Internet provider right away. Please have someone to contact me today ASAP.