FTTC installation

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Level 1c
Level 1c
Today I received my NBN box and modem already. What is the next step? I think I need to wait for SMS or email but today I receive nothing. Also I got email, say cancelled my service, but later said this is the mistake, they apply the service again. Should I still wait for 10 business days?
2 REPLIES 2
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Moderator

Hello Xby,
Thank you for your message and for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
• Username
• Full Name
• Full Address
• D.O.B.
• Telephone No.
I will reply ASAP on receipt of the above.
Regards
PeterW
How To Private Message within the TPG Community:
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45
My TPG app for IOS and Android - https://www.tpg.com.au/download

Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter