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FTTN connection to new home

Level 3

My NBN FTTN installation has been scheduled. There is an NBN cable from the street to the a box at the outside of my home but not terminated. I have no phone point in my home but there is a conduit with a draw wire between the NBN box at the side of my home to a wall socket opening inside my home. Will TPG install the cable between the NBN box to my wall socket and terminate it?

4 REPLIES 4
Moderator
 
Could you please send me a PM (private message) with your CID (customer identification number) or UN (Username) or your mobile phone number.
 
So I can look at this service for you.
 
To learn how to send a private message, click here.  
 
Thanks
 
Bryan
Moderator

Hi,

 

If your property doesn't have an external connection point on the outside of the house, then NBN is required to install to the first socket.

 

If your PM (private message ) me with your CID I can research more.

 

Regards

 

Bryan

 

 

Level 3

Hi, how do I PM you?

Level 3

Hi Bryan, I have PM'ed my CID to you. Please help look into this matter, Much appreciated.