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error on reschedule NBN installation

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Level 3

Hi,    I am trying to reschedule the NBN installation to 12/06/2019.    But it keep occurring error.    Please fix it.         Thank you.


Hi @aaronmanho,


Welcome to TPG Community!


We've edited your post which contains your TPG username. Please avoid posting your account information on a public thread as it may compromise your account security.


We will arrange a call from our Service delivery team to help us reschedule the NBN installation.


Please shoot me a private message with your preferred time and best number to be contacted.


How to send a PM? Click here.


Kind regards,



Hi @aaronmanho,


Your installation appointment has been rescheduled to your preferred date. An email has been sent to you as well providing you the details.


If you have other concerns, don't hesitate to let us know.