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New NBN install but not working

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Level 1c

Internet light not coming on the Router after power up & connection to phone socket. 

3 REPLIES 3
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Moderator
 
Could you please send me a PM (private message) with your CID (customer identification number) or UN (Username) or your mobile phone number.
 
So I can look at this service for you.
 
To learn how to send a private message, click here.  
 
Thanks
 
Bryan
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Level 1c

Have sent PM to you with details.

 

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Level 1c

My internet connection is still not working after following all instructions from BryanR. This is a new install today and TPG advised me this morning that NBN has been connected. Please help this evening.