Hi @Veyzaur ,
We're sad to know that you're having slow connection speed with the service. We'd like to take this opportunity to get to the bottom of this. To better understand the situation, we're able to locate an account using your community details and ran an initial test. The result shows a passing speed on the line.
We'd like to confirm what particular device(s) is affected with slow connection, please run a speed test using a desktop/laptop connected via LAN/Ethernet cable and post the test result on this thread.