TPG Community

Get online support

Granny flat NBN connectionj

Level 2
I have read some postings previously on this subject and possibly made clear with the solutions provided.

However, Ever since I called many calls to TPG Sales, no one has seems to get the idea that granny flats can get its connection to NBN.

I had recently registered my granny flat’s address with council and I had previously got cabling laid out with previous tenant with Broadband connection prior to NBN existence.

Now, with the NBN in existence, I am frustratingly trying to get NBN connection for my tenant who is living there.

I would be very grateful if there is any solution advise to this issue since I have been calling many times and many hours without any conclusion.

Thank you very much for assistance.

Hi @alioeng 


Welcome to the Community!


We'd like to have a better understanding of the situation and see what we can do to resolve this once and for all.

Please send me a PM with your TPG username or customer ID number along with the Granny flat address.


How do I private message (PM) in the community