Hfc box missing

[drifterking1991]

Hi. I just moved into a rental house and got my modem but there is no hfc box in the house. I asked the agent and they do know either. They have no information of previous tenants and the real estate just took on the property. Can I get a new box sent out

[KarlB]

Hi @drifterking1991,

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number so I can help with your query.

Regards,
Karl

[drifterking1991]

PM sent

[KarlB]

Hi @drifterking1991,

I can see your order is still showing in progress. I have requested for our Provisioning Team to investigate and requested for someone to call you back later on today with an update.

Regards,

Karl

[drifterking1991]

Ok. Thanks