Hi My NBN box is ok, My modem has very frequent dropouts. Speed and connection details

[auboomer]

Hi My NBN box is ok, My modem has very frequent dropouts. Speed and connection details dont seem correct, I have done all the trouble shooting appropriate to the connection type, I have changed my DNS servers to cloudflare. Set up a VPN tunnel to check stability. My speed seems to be between 4-8 mbs Could you please check my modem either it or the network may have significant issues

[Ken-C]

Hi there  auboomer

Welcome to the community,

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you

kind regards