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Hi My NBN box is ok, My modem has very frequent dropouts. Speed and connection details

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Level 1c

Hi My NBN box is ok, My modem has very frequent dropouts. Speed and connection details dont seem correct, I have done all the trouble shooting appropriate to the connection type, I have changed my DNS servers to cloudflare. Set up a VPN tunnel to check stability. My speed seems to be between 4-8 mbs Could you please check my modem either it or the network may have significant issues

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Moderator

Hi there  auboomer

 

Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you

 

 

kind regards