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How long does NBN Activation take?

TheMeatMan
Level 2

I purchased and set up my modem, and all the right lights are on. I can connect to the Wifi, but it says I do not have internet connection.

 

I have received a text from TPG saying my 'NBN service is installed, but you can't see me online' and that 'NBN installation is complete.'

 

I have registered and paid for my NBN plan from TPG, and I was wondering how long it would take until I can access the internet, or if I need to book a technician.

 

 

Thanks,

1 REPLY 1
Ahra_G
Moderator

Hi @TheMeatMan
 

If you have received a notification that your service is active, then you may refer to this article: New Connection Setup Help

 

If the issue persists, PM us with your TPG account details so we can check the status of your line. 

Thanks! 

Ahra_G