Get online support
Recieved my modem, everything works and box has "internet" and all the right green lights as per the install guides.
However I have checked my install status when i log into TPG website and showing - Install Status in Progress.
Text message recieved : TPG Important Reminder : YOur NBN service is awaiting activation, You're required to connect your NBN Modem?
Hi @Smith80,
We have likewise replied to your post here: https://community.tpg.com.au/t5/Broadband-Internet/Internet-not-working/m-p/110051#M42181
Thanks!
Ahra_G