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Install Status is progressing

Smith80
Level 2

Recieved my modem, everything works and box has "internet" and all the right green lights as per the install guides.

However I have checked my install status when i log into TPG website and showing - Install Status in Progress.

Text message recieved : TPG Important Reminder : YOur NBN service is awaiting activation, You're required to connect your NBN Modem?

 

1 REPLY 1
Ahra_G
Moderator

Hi @Smith80,

 

We have likewise replied to your post here: https://community.tpg.com.au/t5/Broadband-Internet/Internet-not-working/m-p/110051#M42181

 

Thanks! 

Ahra_G