Get online support
Hi..
It is been over 24 hours since I installed the new NBN and FTTC modem. Your email said the internet will be active within 24 hours. Can you please fix it soon?.
Hi @msofyan
Congratulations
Manage to get NBN tech for you, I can see, he fixed your line and you are online now.
IP: *************** CallerID: AVC0*********** 20min avg. speed: download 107Kbits/s, upload 3294Kbits/s Connected at: 2020-04-24 14:02:00 Connected for: 2h 45m 36s
Thanks
Rajen
Hi
Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so I can look at your service.
kind regards
My username is armamarzuki
My CID is 4313360
Its seems issues from NBN,
got only one socket
NCD directly connected Socket, apart from power light nothing is going robust on NCD
I can see NBN tools are failing,
I am creating a ticket for NBN tech,
Please connect your TPG ADSL modem back, Until NBN tech visit soon
please check your PM for Ticket NUmber
Thanks
Rajen
Hi @msofyan
Congratulations
Manage to get NBN tech for you, I can see, he fixed your line and you are online now.
IP: *************** CallerID: AVC0*********** 20min avg. speed: download 107Kbits/s, upload 3294Kbits/s Connected at: 2020-04-24 14:02:00 Connected for: 2h 45m 36s
Thanks
Rajen