Installation wait time

blakewp81
Level 2

Hello, 

 

I already have an NBN jack at my unit and it's been one month since I joined.

 

When will I get the NBN activated? If I have an NBN jack already installed I shouldn't need an installer? 

1 REPLY 1
Angeli
Moderator

Hi @blakewp81

 

If you have the NBN NTD and modem connected, then you should be eligible for a remote activation. However, there are some cases that additional action is required. Can you please send me your TPG account details privately, so I can check the order status?


How do I private message (PM) in the community

 

Regards,