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Intermittent connection dropout

anilnagaraju1
Level 2

My NNB connection is dropping out intermittently for  2-4 min and then reconnects itself.This is happening from last 1 week.I have checked that there are no NBN planned outgages.Please let me know what needs to be done to correct this issue.

1 REPLY 1
peter_k
Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter