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Intermittent internet dropouts - changing bandwidth settings & replacing the router has not resolved

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Level 1b
Level 1b

Hi, 

 

I have been recieving intermittent internet dropouts for the last two months. The dropout time ranges from 15 seconds to about 10 minutes. Previous advice to change bandwidth settings did not fix the issue. Replacing the router did not fix the problem either. I strongly believe there is a problem in the installation/wiring/fault somewhere along the line. 

 

I have FTTN connection.

This is extremely frustrating. Please help to resolve. 

1 REPLY 1
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Moderator

Hello YR,
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Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download