TPG Community

Get online support

Internet not working (registered address is different)

js104427
Level 2

when I ordered NBN Service, I input address number is 14 A. but my address is just 14 now on the TPG app and I cannot connect Internet service.

 

can you check the status for me or private email. I'll give you more detail

1 REPLY 1
Riezl
Moderator

Hi @js104427 , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

 

To send a PM, please refer to this link: How do I private message (PM) in the community