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Internet not working (registered address is different)

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Level 1c

when I ordered NBN Service, I input address number is 14 A. but my address is just 14 now on the TPG app and I cannot connect Internet service.

 

can you check the status for me or private email. I'll give you more detail

1 REPLY 1
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Moderator

Hi @js104427 , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

 

To send a PM, please refer to this link: How do I private message (PM) in the community