Line damage

jwokim6208
Level 2
Truck had cutoff internet line from the street pole to property without leaving any responsibility.
Do I have to pay for this?
1 REPLY 1
BasilDV
Moderator

Hi @jwokim6208

 

You don't have to pay for the said scenario.

 

If your service is with TPG, kindly send me a PM with your TPG username or customer ID number to check on this further.

.

 

BasilDV