Missing connection box

Panny89
Level 2
What are the other internet options available until I get my nbn connection box?
1 REPLY 1
BasilDV
Moderator

Hi @Panny89 

 

Welcome to the Community!

 

We were able to locate your account using your community details and understand that you've been advised by your case manager that your NBN HFC order is affected by the international silicon chipset shortages.

This delays the availability of the NBN NTD box and NBN technician to install it.

 

Our ADSL service is not available anymore, but will raise your query with our NBN Provisioning team to discuss this further.

 

BasilDV