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Hi @Panny89
Welcome to the Community!
We were able to locate your account using your community details and understand that you've been advised by your case manager that your NBN HFC order is affected by the international silicon chipset shortages.
This delays the availability of the NBN NTD box and NBN technician to install it.
Our ADSL service is not available anymore, but will raise your query with our NBN Provisioning team to discuss this further.
BasilDV