Modem cancellation

Highlighted
Level 1

Hi i spoke with one of your staff earlier on this evening.  Im changing from adsl to nbn.  Went through all the processes to do this, the lady said it would cost $10 for the modem.  After getting off the phone i realized that i already have a modem for nbn in storage.  It was used at a previous address.  Am i able to use this and cancel the new one that has been ordered for me? An email reply is fine or a call on 0422480906.

Thankyou

Josephine Farruggio

customer id6602351

1 REPLY 1
Highlighted
Moderator

Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy

 

 

kind regards