Modem delivery

panwardeep08
Level 2
I didn't get my modem delivery reference number
2 REPLIES 2
BasilDV
Moderator

Hi @panwardeep08

 

Welcome to the Community!

 

We were able to locate your account using your community details and learned that you've been advised that the reference or consignment number will be provided once the parcel has been shipped out.

 

An email notification was sent today advising that the parcel has been dispatched.

 

Let us know if you need further assistance.

 

BasilDV

Anonymous
Not applicable

Hi @panwardeep08 ,

 

Thanks for bringing this to our attention. I would love to help track the modem/router's location. To better understand the situation, send me a private message with your account details (Username/Customer ID together with the address on file) also include your best contact number and preferred time.

 

How do I private message (PM) in the community 

 

Regards,

 


@panwardeep08 wrote:
I didn't get my modem delivery reference number