Modem delivery

sunheekil
Level 2
Hi,

I have been advised that my modem has been delivered on 24/04/20
However, I have not received it
Order dispatch number is 6801551
2 REPLIES 2
Ken-C
Moderator
Hi there               Welcome to the community, Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy kind regards
sunheekil
Level 2
Hi,
Customer ID is 6801551
Mobile number is 0451997039
As the whole neighbourhood is fairly new, there has been a lot of issues within the address
I have already informed someone from TPG team to make sure if anything needs to be sent, it has to be our street address of
41 Park Cove Boulevard Hope Island 4212