We'd like to clarify the exact issue you are experiencing. Is your modem not turning on hence it's stopped working? Or you're pertaining to your internet service not working at all?
We'd be glad to help. Please send your Customer ID or username via private message in order for us to assist you better.
Why has my modem stopped working. Why isn’t it connected to the internet already What does tpg do to fix their products and make them work properly??
So many questions. To such simple answers