Moving Home Troubles

meebo
Level 3

I'm currently in the process of finding a new home but it has been tough. I'm closing in on my vacate date and wondering what I can do about my internet/phone service.

As I have no new address to change the service too yet and I still need my e-mail address.

Can I continue to pay for my service or a reduced cost just for the e-mail address?

1 REPLY 1
Anonymous
Not applicable

Hi @meebo

 

Thanks for bringing this to our attention, send me a private message with your best contact number and prefererd time. I will arrange one of our Account Specialists to provide options for you while looking for the new address. Please drop me a private message with your account details (Username/Customer ID together with the address on file) also include your best contact number and preferred time.

 

How do I private message (PM) in the community

 

Regards,

 

 

I'm currently in the process of finding a new home but it has been tough. I'm closing in on my vacate date and wondering what I can do about my internet/phone service.

As I have no new address to change the service too yet and I still need my e-mail address.

Can I continue to pay for my service or a reduced cost just for the e-mail address?