My internet service is offline

[cathychen168]

I changed plan few weeks ago, and TPG already charged me, but the NBN service is not available! And ADSL is also unavailable! The students in my home have to study online! What should I do? Could u call me? Really angry!

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.  

Regards,
Peter