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NBN 50 - less than 1mbps

leighgallen
Level 2
Level 2
‎06-06-2022 03:50 PM

Hi Team,

 

I am on the NBN 50 plan and my internet has been so slow the last few days I can't even go a teams meeting,

 

The speed is 0.9 download and 2.0 upload.

 

it's been like it for days.

 

anyone else had this issue on know of a fix?

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Anonymous
Not applicable
‎06-06-2022 04:12 PM

Does not sound good, @leighgallen.

Could you send us a PM with your details (Username/Customer ID together with the address on file) so we can proceed with the initial investigation and get to the bottom of this.

For additional reference, please perform speed test on both Smartphones and Desktop/laptop connected via LAN/Ethernet cable and post the result on this thread.

How to send a PM? - https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093.

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