NBN Activation after moving house

[Danbow]

Hi, I received a text last week that 'Your NBN service is awaiting activation. Please connect and switch on your NBN equipment'
I have connected and switched on all equipment, and there is no internet service, the ONLINE light is constantly flashing. Ive tried multiple restarts and connections.
Please help.

[bennelee]

Im in same boat, the internet light wont come on.

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.  

Regards,
Peter

[Danbow]

Hi Peter, I tried to send you a PM but got the following message
How do I message you again? Can you reset it on your end
You have reached the limit for number of private messages that you can send for now. Please try again late