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NBN Activation after moving house

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Level 1c

Hi, I received a text last week that 'Your NBN service is awaiting activation. Please connect and switch on your NBN equipment'
I have connected and switched on all equipment, and there is no internet service, the ONLINE light is constantly flashing. Ive tried multiple restarts and connections.
Please help.

3 REPLIES 3
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Level 1c
Im in same boat, the internet light wont come on.
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Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter

 

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Level 1c
Hi Peter, I tried to send you a PM but got the following message
How do I message you again? Can you reset it on your end
You have reached the limit for number of private messages that you can send for now. Please try again late