NBN Archer VRE1600 stopped working

[tibbi]

Hi there,

The NBN Archer VR1600 router switches itself off.  After powering off and on, it works for a day or so and it switches off by itself again.

Please help,

Tib and Kasia

[BasilDV]

Hi @tibbi 

We'd like to check the warranty of the device and see what we can arrange for you.

Kindly send us a PM with your account details.

BasilDV

[sheldon5]

Thanks for follow up. As a last resort I unplugged and opened up the router (3 screws and prize open). Jiggled the reset button and plugged in to test. Modem now works so far so will wait and see.

[Shane]

We're glad to know that the modem is now working, In the event that it starts to acting up again. Please let us know. You may also respond to the Private Message that one of my colleagues sent you.

Regards,

Thanks for follow up. As a last resort I unplugged and opened up the router (3 screws and prize open). Jiggled the reset button and plugged in to test. Modem now works so far so will wait and see.

[sheldon5]

Continues to work well. Appears to be issue with reset button getting stuck and need to be freed.

[BasilDV]

Glad that this has been resolved @sheldon5.

Have a good day!

BasilDV