NBN Box light flashing

amymiddlebrook2
Level 2
Hi there,

We had a storm last night and then a black out this morning and we now have no internet. The link on the nbn box is flashing blue and red, I have tried to reset/turn off etc and nothing works. Do I need a new box?
1 REPLY 1
BasilDV
Moderator

Hi @amymiddlebrook2

 

We'd like to have a look into the account for further checking.

 

Shoot me a PM with your TPG username or customer ID number.

 

BasilDV