NBN Connection Box is slow

Penguinz
Level 2
My internet sometimes is slow, about 1/4 normal speed. I restart the modem, issue still happens, when I restart the nbn connection box by turn off/on the power supply, It is fast again. I almost have to do that every day when the internet is slow. Do I need to replace the nbn connection box?
Thanks
1 REPLY 1
Riezl
Moderator

Hi @Penguinz  , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

 

To send a PM, please refer to this link: How do I private message (PM) in the community