NBN Connection

[sitaneupane]

Hi there,

I just received the router. Whilst connnecting I saw the optical has a red light. I do not have any lights on internet on router. What could be the issue? Thanks 

[Ahra_G]

Hi @sitaneupane, 

For newly installed services, you may refer to this article: New Connection Setup Help

If still unable to connect, kindly send in your TPG account details via private message so we can check your service. 

Thanks! 

Ahra_G