NBN FTTC Connection

baryahraj
Level 2

Good Afternoon,

 

I have applied to change my original ADSL2+ for an NBN FTTC internet connection.

 

I have recieved the Modem and NCD however i have not yet recieved a text message to plug in the devices. 

 

should i plug in the devices? or wait for the text? 

 

 

1 REPLY 1
BasilDV
Moderator

Hi @baryahraj

 

Welcome to TPG Community!

 

You need to wait for the SMS notification in order to confirm that the TPG NBN service is installed and activated.

 

You may use the ADSL2+ service, while waiting for it.

 

If you need further assistance, please send me a private message with your TPG username or customer ID number.

 

Cheers!

BasilDV