NBN FTTC Installation

Level 1b

I've just received my NBN connection device and modem.

The instructions sent via email tell me to plug these in and connect them up; then wait 24 hours for the service to be activated.

Do I need to keep the equipment plugged in for these 24 hours? Or can I plug the existing ADSL device back in? Will the ADSL still work?

(Currently WFH and cannot afford a 24 hour network outage.)




Hi there             

 Welcome to the community,


Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy



kind regards