No Internet

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Level 1c
Hi,
I took out an NBN plan a day ago with you. I've received my modem and connected everything and after 2 hrs the internet light is still not on.
Please help,
Thanks,
Nada
2 REPLIES 2
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Moderator

Hi @Nadarizk85,

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

Kind regards,

Karl

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Moderator

Hi @Nadarizk85,

 

I was able to find your account from your username. I have requested for our Provisioning Team to contact you with an update on your order.

 

Regards,

Karl