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NBN FTTC installed but really slow

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Level 2

Hi there,

I just had my ADSL2 upgraded to NBN FTTC with TPG.

I've been connected for 30min but the speed is quite underwelming especially the download speed as shown in the speed test image below. Does it improve over time?

I'm using Archer 1600 modem with the NDC box.

Thanks,

 

 

Capture.PNG

1 ACCEPTED SOLUTION

Accepted Solutions
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Moderator

Hi Jo

 

As discussed this was a Wifi issue and switching to the 5G Wifi SSID has now given you 46Mbps download speeds from Wifi on your 50M/20M plan.

 

Regards,

Peter

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3 REPLIES 3
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Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter

Highlighted
Moderator

Hi Jo

 

As discussed this was a Wifi issue and switching to the 5G Wifi SSID has now given you 46Mbps download speeds from Wifi on your 50M/20M plan.

 

Regards,

Peter

View solution in original post

Highlighted
Level 2

Thanks Peter. Works great now.