Hi @perrycolyer32 ,
Welcome to the community!
Thanks for raising this to us, I would love to help see the progress of the service installation to the new address. To better understand the situation, shoot me a private message with your account details (Username/Customer ID together with the address on file).
How do I private message (PM) in the community
Regards,
@perrycolyer32 wrote:
Good Afternoon
Ive just been noticed that NBN has still not finalised my installation of moving my NBN boradband from my old address to my new address.
This was requested to be completed on the 17th July and still has not been resolved.
My internet connection is very slow for the service that Im paying for
