NBN Installation Quality

[nickbertelli]

Hi TPG, on the 20th of Jan 2020, you’d installed the NBN at my property.
I’m the landlord of the Property and had not been able to get back to the property since the installation date. On Wednesday 12th of May i attended the property to see a sub par installation of the NBN and am not happy with the outcome. I have photos of the poor craftsmanship and can send them through upon contact.
Please contact me to resolve this matter.

[Riezl]

Hi @nickbertelli , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

To send a PM, please refer to this link: How do I private message (PM) in the community 

[nickbertelli]

Hi Reizl, i am yet to receive a call per the attachment and provate message i received.

[Anonymous]

Hi @nickbertelli,

Please shoot me a private message with your best contact number and preferred time, we'll chase this with our NBN Provisioning Team and request urgent call tomorrow.

Regards, 

Hi Reizl, i am yet to receive a call per the attachment and provate message i received.