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NBN Installation takes 1month

oidis81nbn
Level 2

Hi there

Today I got email from tpg and it saids your original appointment to install NBN Bundle has been re-scheduled.

I haven't change any scheduled for installation and also do you really think people can wait for 1 month for the internet installation?

 

 

Your appointment has now been confirmed:
Installation date: 08-04-2021
Installation time frame: Between 08:00 and 12:00
NBN Technology: NBN Hybrid Fibre Coaxial (HFC)

 

I really need my internet right now for my job!!!!!!

If i know take like this long time i wouldn't choose tpg nbn 

Please let me know is it possible to cacel the contract and send modem and nbn box back to you or not

1 REPLY 1
Ahra_G
Moderator

Hi @oidis81nbn

 

We're regret to learn that you wish to cancel the service.

 

I'll organise a callback to be made today, 28 Feb 2021, from a Case Manager to assist you accordingly. 

 

 

Regards,

Ahra_G