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Port home phone number

Level 1b

I had my NBN installation activated last week, which was all fine. No issues there. 

 

As part of the original registration process though I requested my home phone number be ported to TPG from Telstra. When I click on the "View NBN Digital Voice Service Account" link from my account page, there is a different phone number. It's been over a week now, when will my original number be ported?

 

Thanks

1 REPLY
Level 4

Yo @smithdg. I believe it's up to 5 working days max to port your number. If you have a different number allocated when visit 'View NBN Digital Voice Service Account' then probably your number was not ported. 

Look at this thread. You guys have almost the same inquiry.

 

https://community.tpg.com.au/t5/Home-Phone-Voice/How-long-will-it-take-to-port-an-existing-number/m-...