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Port home phone number

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Level 1b

I had my NBN installation activated last week, which was all fine. No issues there. 


As part of the original registration process though I requested my home phone number be ported to TPG from Telstra. When I click on the "View NBN Digital Voice Service Account" link from my account page, there is a different phone number. It's been over a week now, when will my original number be ported?



Level 4

Yo @smithdg. I believe it's up to 5 working days max to port your number. If you have a different number allocated when visit 'View NBN Digital Voice Service Account' then probably your number was not ported. 

Look at this thread. You guys have almost the same inquiry.