NBN - Installtion

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Level 1a

Hi Can someone please help me.  I've been trying to contact TPG for over a week as my NBN is due to be activated on Saturday 18th.  

This was a home move order and I notice that my txt messages from TPG say that the technician is going to my old address to activate NBN.  This is the address where broadband should be disconnected, I need the service at the new address.  

I know I entered these details correctly when I placed the order.

Please help!!

1 REPLY 1
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Moderator

Hi@ruancarol

Could you please send me a PM (private message) with your CID (customer identification number) or UN (Username) or your mobile phone number.

 

So I can check this service for you.

 

To learn how to send a private message, click here.  

Thanks

Bryan