NBN NCD

[jordanjohnstone]

I just recieved my modem via post and I'm just wanting to make sure. So the NCD will be installed via an appointment and all that's left is to wait for the appointment day and time to be setup?

Thank you

[jordanjohnstone]

For clarification I didn't recieve an NCD which is why I am asking about it.

[jordanjohnstone]

I also found this which I assume to be an adaptor plugged into the phone line socket. So the NCD will be plugged into that which will then be plugged into the modem?

[Riezl]

Hi @jordanjohnstone, we'd like to check if there's a need to deliver the NCD or if a technician is required to install it. Please send us a private message with your TPG customer ID, username and complete address.

To send a PM, please refer to this link: How do I private message (PM) in the community