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NBN Speed dropping as more people in my street are getting connected

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jobce
Level 2

9 days ago when I was first connected to NBN FTTN I was getting in the high 90s Mbps download, an email from TPG stated that I should be able to get up to 111Mbps at my address.  Now as more people in my area are getting connected my speed is dropping, almost down to 70Mbps.

Is anybody else experiencing this as more people connect to the one node.?

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Accepted Solutions
jobce
Level 2

Thanks for your reply.

My problem has been fixed by TPG support.

Thanks

View solution in original post

3 REPLIES 3
Riezl
Moderator

Hi @jobce ,please send us a private message with your TPG customer ID,username and complete address so we can pull up the account and help get to the bottom of this.

 

To send a PM, please refer to this link: How do I private message (PM) in the community 

jobce
Level 2

Thanks for your reply.

My problem has been fixed by TPG support.

Thanks

View solution in original post

SteveK
Level 5

That's great.

 

What did they do? What was the problem / fix?